Warranty & Returns

Warranty

We include a minimum of a 1 year warranty on all our products, unless otherwise specified. We will certainly help you with any difficulties you may experience using any of our products. To reach our support service, please click Support.

Return Policy

• You may return items for refunds within 1 day of the purchase (Unless otherwise stated). Restocking fee of 10% may apply.  Discuss with your sales person.
• You may receive refund excluding the freight charges and installation charges if any for goods returned in original conditions and original packaging.
• All items in the original sale including packing, clamps, gaskets, brackets, silicone hose, etc. shall be included in the return.  No refund if it is found goods have been tampered with.
• There is no refund for items not listed in the price list, which are ordered specifically for the customers' request. (i.e. If you need something which is not listed in the price list, make sure it matches your needs and it suites you)
• Cost of shipping back to us is at the customer's expense.

General Warranty Conditions

• All items carry a minimum of a 1 year return to base warranty, unless otherwise stated.
• If any alterations have been made to item warranty will become void.
• Warranty is valid from date of invoice when full payment has been received.
• If item is sent away and found not to be faulty customer will be liable to pay a fee of $20 to cover costs.
• Any physical damage will not be covered by warranty and the customer should handle, transport and store the item or other parts in a way not to suffer physical damage.
• Warranty does not cover any other fees, charges, loss of income, damage to other equipment  or payment to third parties including cost of shipping back to us. 
• Items of less than $20 in value will carry only 3 months warranty.
• If any Government acts or legislation overrides the conditions in this warranty conditions, then such act or legislation takes precedence.